[This Refund Policy was last updated on 9-10-25]
At Alternative Touch, every piece is crafted with care and precision. Due to handmade nature of our products, we do not accept returns or offer refunds except in cases where items arrive damaged or incorrect.
1. Eligibility For Refunds
- Damaged or incorrect items must be reported within 24 hours of delivery.
- The item must be unused, in its original condition with tags intact.
- Proof of purchase is required.
2. How To Request A Refund
Contact us at hello@alternativetouch.in with your order details, a description of the issue and photos of the item.
Refunds, if approved, will be processed within 7-10 business days.
If any other queries, please contact us.
We appreciate your understanding and support of handmade craftsmanship.
